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Platform| Error Code | Description |
|---|---|
invalid_token | Invalid request or transaction token |
insufficient_scope | You don’t have enought grants to perform the requested operation |
invalid_bearer_format | The bearer put in authentication header was not valid |
enrollment_conflict | There is another enrollment for the same user. You cannot enroll twice. |
tenant_not_found | The tenant associated cannot be found. Should not normally happen at least that you delete the tenant |
login_transaction_not_found | The mfa auth transaction is not active or has already expired |
error_sending_push_notification | Push notification delivery failed |
push_notification_wrong_credentials | Push notification delivery failed because of wrong credentials |
invalid_otp | Provided otp code was not valid |
invalid_recovery_code | Provided recovery code was not valid |
invalid_body | Body validation failed. Bad request. |
invalid_query_string | Query string validation failed. Bad request. |
enrollment_transaction_not_found | The mfa enrollment transaction is not active or has expired |
invalid_phone_number | The provided phone number is invalid |
error_sending_sms | SMS Delivery error |
feature_disabled | The requested feature is currently globally not available (contact the provider) |
feature_disabled_by_admin | The requested feature is currently disabled by your admin |
pn_endpoint_disabled | We were unable to deliver the push notification after retrying many times. Try removing you account for the device and adding it again. |
too_many_sms | You have exeed the amount of SMSs assigned to your user |
too_many_pn | You have exeed the amount of push notifications assigned to your user |
too_many_sms_per_tenant | You have exeed the amount of SMSs assigned to your tenant |
too_many_pn_per_tenant | You have exeed the amount of push notifications assigned to your tenant |
field_required | A field is required to perform the operation (this errors has a field attribute with a code for the field: otpCode, recoveryCode) |
method_not_found | You have requested a method that is currently not supported (should not happen) |
no_method_available | There is currently no method to enroll (all of them are disabled) |
enrollment_method_disabled | The specified enrollment method is disabled, this error has also a .method field |
auth_method_disabled | The specified authentication method is disabled, this error has also a .method field |
invalid_otp_format | OTP format validation error |
invalid_recovery_code_format | Recovery code format validation error |
transaction_expired | The transaction has already expired |
already_enrolled | You are already enrolled, cannot enroll again |
not_enrolled | You not enrolled. Must enroll first |
invalid_enrollment | The enrollment provided to transaction#requestAuth method is not valid or is null/undefined |
Guardian Error Code Reference
Use Auth0 Guardian error codes and descriptions to identify token, enrollment, push notification, SMS, and transaction errors.
Use the error codes to display informative messages and to distinguish between recoverable and unrecoverable errors.